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Improvement

Business Improvement

The next stage of growth for the business you already have.

Overview

Beyond analysis — until results show on the ground.

The challenges that arise in an ongoing business are rarely simple — sales, customer acquisition, workflows, people and costs are all intertwined. LEONIA analyzes the situation from every angle, identifies the root causes, and then proposes improvements.

We don't stop at recommendations. Through on-site coaching, we stay with you until the changes are implemented and take hold, delivering tangible results.

Services

What we do

  • Diagnosis and issue identification

    Through customer, market and competitor research and interviews with your team, we pinpoint what is holding results back.

  • Sales and customer acquisition

    We refine your targeting and messaging and improve promotion and customer acquisition.

  • Operational efficiency

    We streamline workflows, eliminating waste and over-reliance on specific individuals.

  • Organization and talent development

    We clarify roles and structures and develop people who can deliver results on the ground.

  • Cost reduction

    We review spending and reallocate budgets toward what drives results.

  • On-site coaching

    We work alongside your team until new practices take root.

Case Studies

Case studies

Business Improvement

Improving promotions for a company operating over 130 funeral halls, mainly in Kansai

Challenge
The company's promotional events, held more than 80 times a year, were drawing only 30–50 visitors on average.
Approach
We clarified the target audience through analysis of existing customers and market and competitor research. With almost no change to the budget, we then revised the event content and overhauled the promotional strategy step by step.
Result
Flyer response rates improved 1.5–1.8×. Average attendance rose to 87 people, and some events drew more than 200 visitors in a single day.
A promotional event held outdoors
A promotional event held indoors

It's fine if your challenges aren't clearly defined yet.

Even if you're not sure where to start, please feel free to get in touch. We'll begin by listening and sorting things out together. We can assist you in Japanese, English and Korean.

Talk to us